Flood/water damage
cleanup safety and loss prevention tips.
Safety First:
To avoid risk of fire or electrical shock, turn off electricity before beginning work.
Always remember that flooded ceilings may fall at any time.
Flooding in areas above other floors in your home may result in water leaking into your walls and/ or ceiling, creating hazards from fire and electric shock.
Take the following steps in case of flooding or water leakage to avoid unnecessary damage to your home and your possessions.
Shut off the source of water. Know where your water shut off valves are. If this is done quickly the extent of flooding can be minimized and water damage to your property will be reduced.
Remove personal items from the flooded area as soon as possible. Furniture left on wet carpeting or in flooded areas often swells and/or bleeds. Water visible on carpet surface has likely spread further beneath through the padding, so move items and furniture as far away from flooded areas as possible.
Flooded walls, floors, and carpets should have the water removed using professional grade equipment. Not properly cleaning up flood water will lead to potentially harmful mold and mildew growth in walls or underneath carpets and floors. The drying process should be started quickly by properly trained professionals to minimize property damage.
Why use Five Star Restoration?
The local advantage
Five Star Restoration is a locally owned and operated business providing a variety of cleaning and repair services in the northern Illinois counties of Dekalb,Winnebago,Ogle,Boone,and Mchenry.Our professional technicians have access to the highest quality cleaning in the industry, and are fully trained to put them to the best use when restoring your home or business from water damage due to flooding. Five Star Restoration has extensive experience in all the various aspects of repairing homes and all structures from flooding,fire,storm damage,hail,wind,vandalism,sewage, and tree damage.We have the equipment and the man power to ensure your home or business is restored as quickly as possible and to your complete satisfaction.
We handle all insurance documentation
We have ongoing relationships with local insurance agents and other local businesses related to this field.This means we can handle all of the insurance headaches normally associated with flood damage restoration projects for you, and that your home will be dried and restored as quickly as possible.
Five Star Restoration is fully licensed,certified, and insured.
Our obligation…is your complete restoration.
The process of restoring your home from flood water damage will be conducted with you and your families comfort in mind. Areas of your home affected by flooding will be prioritized according to your needs and safety. We understand you don’t just want any stranger in your home. Our courteous professional staff will arrive on time and will always be considerate of you and your family.
If you require flood damage restoration or any of our services please call
24 hours a day
815-519-2639
Flood
Floods are one of the most common
hazards in the United States. Flood effects can be local, impacting a
neighborhood or community, or very large, affecting entire river basins and
multiple states.
However, all floods are not alike.
Some floods develop slowly, sometimes over a period of days. But flash floods
can develop quickly, sometimes in just a few minutes and without any visible
signs of rain. Flash floods often have a dangerous wall of roaring water that
carries rocks, mud, and other debris and can sweep away most things in its
path. Overland flooding occurs outside a defined river or stream, such as when
a levee is breached, but still can be destructive. Flooding can also occur when
a dam breaks, producing effects similar to flash floods.
Be aware of flood hazards no matter
where you live, but especially if you live in a low-lying area, near water or
downstream from a dam. Even very small streams, gullies, creeks, culverts, dry
streambeds, or low-lying ground that appear harmless in dry weather can flood.
Every state is at risk from this hazard.
What is the flood risk where I live?
How can I protect myself from a
flood?
Familiarize yourself with these terms to help identify a flood hazard:
Flood Watch:
Flooding is possible. Tune in to NOAA Weather Radio, commercial radio, or
television for information.
Flash Flood Watch:
Flash flooding is possible. Be prepared to move to higher ground; listen to
NOAA Weather Radio, commercial radio, or television for information.
Flood Warning:
Flooding is occurring or will occur soon; if advised to evacuate, do so
immediately.
Flash Flood Warning:
A flash flood is occurring; seek higher ground on foot immediately.
Before a Flood
To prepare for a flood, you should:
To learn more about what you can do
to protect your home, we encourage you to visit our Information and Guidance on
Building Safe
If a flood is likely in your area, you should:
If you must prepare to evacuate, you should do the following:
If you have to leave your home, remember these evacuation tips:
The following are important points to remember when driving in flood conditions:
After a Flood
The following are guidelines for the
period following a flood:
Recovering from and coping
with flood damaged property
Anywhere it rains, it can flood. A flood is a general and temporary condition where two or more acres of normally dry land or two or more properties are inundated by water or mudflow. Many conditions can result in a flood: hurricanes, broken levees, outdated or clogged drainage systems and rapid accumulation of rainfall.
Just because you haven’t experienced a flood in the past, doesn’t mean you won’t in the future. Flood risk isn’t just based on history, it’s also based on a number of factors: rainfall, river-flow and tidal-surge data, topography, flood-control measures, and changes due to building and development.
Flood-hazard maps have been created to show different degrees of risk for your community, which help determine the cost of flood insurance. The lower the degree of risk, the lower the flood insurance premium.
Flooding can happen any time of year. Below are some of the more frequent causes.
Tropical Storms and Hurricanes
Understand Defining Flood Risks >>
Flooding can happen anywhere, but certain areas are especially prone to serious flooding. To help communities understand their risk, flood maps (Flood Insurance Rate Maps, FIRMs) have been created to show the locations of high-risk, moderate-to-low risk, and undetermined-risk areas. Here are the definitions for each:
High-risk areas (Special Flood Hazard Area or SFHA)
High-risk areas have at least a 1% annual chance of flooding, which equates to
a 26% chance of flooding over the life of a 30-year mortgage. All homeowners in
these areas with mortgages from federally regulated or insured lenders are
required to buy flood insurance. They are shown on the flood maps as zones labeled with the letters A or V.
Moderate-to-low risk areas (Non-Special Flood Hazard
Area or NSFHA)
In moderate-to-low risk areas, the risk of being flooded is reduced, but not
completely removed. These areas are outside the 1% annual flood-risk floodplain
areas, so flood insurance isn’t required, but it is recommended for all
property owners and renters. They are shown on flood maps as zones labeled with the letters B, C or X
(or a shaded X).
Undetermined-risk areas
No flood-hazard analysis has been conducted in these areas, but a flood risk
still exists. Flood insurance rates reflect the uncertainty of the flood risk.
These areas are labeled with the letter D on the flood maps.
Since standard homeowners insurance doesn’t cover flooding, it’s important to have protection from the floods associated with hurricanes, tropical storms, heavy rains and other conditions that impact the U.S.
In 1968, Congress created the National Flood Insurance Program (NFIP) to help provide a means for property owners to financially protect themselves. The NFIP offers flood insurance to homeowners, renters, and business owners if their community participates in the NFIP. Participating communities agree to adopt and enforce ordinances that meet or exceed FEMA requirements to reduce the risk of flooding.
Find out more about the NFIP and how it can help you protect yourself.
Learn about The NFIP Partnership >>
Congress mandated federally regulated or insured lenders to require flood insurance on properties that are located in areas at high risk of flooding.
Below you’ll find the insurance requirements for your flood risk area. If you’re not sure which area your property is in, take your Risk Profile to learn more.
Homes and buildings in high-risk flood areas with mortgages from federally regulated or insured lenders are required to have flood insurance. These areas have a 1% or greater chance of flooding in any given year, which is equivalent to a 26% chance of flooding during a 30-year mortgage.
Homes and businesses located in moderate-to-low risk areas that have mortgages from federally regulated or insured lenders are typically not required to have flood insurance. However, flood insurance is highly recommended because 25% of all flood claims occur in moderate-to-low risk flood areas.
A lender can require flood insurance, even if it is not federally required.
How NFIP is Making Communities Safer >>
The NFIP does more than make flood insurance available; it also supports local communities in their efforts to reduce the risk and consequences of serious flooding. In order to participate in the NFIP, a community must agree to adopt and enforce sound floodplain management regulations and ordinances. In exchange for these practices, FEMA makes flood insurance available to homeowners, business owners and renters in these communities.
Find out if your community is one of the 20,500 communities that implemented floodplain management measures and that participate in the NFIP. If your community doesn’t participate, you can petition your local government to participate in the NFIP.
Time to Choose Your Coverage >>
Just a few inches of water from a flood can cause tens of thousands of dollars in damage. Over the past 10 years, the average flood claim has amounted to over $33,000. Flood insurance is the best way to protect yourself from devastating financial loss.
Flood insurance is available to homeowners, renters, condo owners/renters, and commercial owners/renters. Costs vary depending on how much insurance is purchased, what it covers, and the property's flood risk.
All policy forms provide coverage for buildings and contents. However, you might want to discuss insuring personal property with your agent, since contents coverage is optional. Typically, there's a 30-day waiting period—from date of purchase—before your policy goes into effect. That means now is the best time to buy flood insurance.
Insurance for a Homeowner >>
Insurance for a Renter >>
Insurance for a Condo Owner or Renter >>
Flood insurance policies cover physical damage to your property and possessions. You can use the following list as a general guide to what is and isn't covered or simply refer to the Summary of Coverage (PDF 108K) to help you better understand your policy and coverage.
Building Property
Personal Contents Property
What's Not Covered:
Coverage is limited in basements regardless of zone or date of construction. It's also limited in areas below the lowest elevated floor, depending on the flood zone and date of construction. These areas include:
Make sure to ask your agent for additional details on your basement coverage.
Note:
Adobe Reader is required to download PDF documents. Download the Free Adobe
Reader.
Read Understanding the Basics >>
Learn your risk, and find an agent, by taking Your Risk Profile.
By now, you probably know that only flood insurance covers flood damage, but you probably don't know all of the details. Here are a few of the more frequent terms:
Insurance Agent
Flood insurance can only be purchased through an insurance agent; you cannot
buy it directly from the federal government. If your local insurance agent is
unfamiliar with the NFIP you can:
Coverage
As with any other type of insurance, it's important to know what your policy
does and doesn't cover. For example, damage caused by a sewer backup is only
covered by flood insurance if it's a direct result of flooding. The damage is
not covered if the backup is caused by some other problem. For a complete
summary of coverage, go to What's Covered.
Deductible
Deductibles apply separately to building and contents with different amounts to
choose from. Like other insurance plans, a higher deductible will lower the
premium you pay, but will also reduce your claim payment. Your mortgage lender
can also set a maximum amount for your deductible.
Mandatory Requirements
Homes and businesses with mortgages from federally regulated or insured lenders
in high-risk flood areas are required to have flood insurance. While flood
insurance is not federally required if you live in a moderate-to-low risk flood
area, it is still available and strongly recommended.
Rates
The NFIP, a federal program, offers flood insurance, which can be purchased
through most leading insurance companies. Rates are set and do not differ from
company to company or agent to agent. These rates depend on several factors
including the date and type of construction of your home, along with your
area's level of risk. All premiums include a Federal Policy Fee and ICC
Premium.
30-Day Waiting Period
There is typically a 30-day waiting period—from date of purchase—before a new
flood policy goes into effect. Here are the only exceptions:
Payment
Payment must be made for the full year's premium, unless your agent or company
provides that independently. The National Flood Insurance Program accepts check
and credit card payments (i.e. American Express, VISA, MasterCard). Coverage
will not be effective until full payment is received.
More Questions for Your Agent >>
Learn your risk, and find an agent, by taking Your Risk Profile.
There are several things you should know before talking to your insurance agent that can help determine the right flood insurance for you.
Elevation Certificates
Your insurance agent may ask you for an Elevation Certificate. This certificate verifies the elevation of the lowest floor of your house relative to the ground. It is especially important if your house/building is in a high-risk flood area.
An Elevation Certificate is only required if your building was built, or substantially improved, on or after the date of the community's initial Flood Insurance Rate Map (FIRM). These buildings are considered to be Post-FIRM. Be sure to ask your agent if your house/building is a Pre-FIRM or Post-FIRM building before purchasing your Elevation Certificate.
It's also beneficial to ask if your community participates in the Community Rating System (CRS), because that means local officials may already have a copy of your Elevation Certificate on file. See the CRS questions below.
Helpful Questions
To be proactive about your insurance, you should ask your insurance agent the following questions:
Be sure to download this list of questions and take it with you when you visit your agent. Adobe Reader is required to download this PDF document. If you do not already have the Adobe Acrobat Reader, you can download it for free now.
Click here to find an agent near you >>
To learn your risk, and to find an agent near you, simply enter your address in
the One-Step Flood Risk Profile to the left.
Just a few inches of water from a flood can cause tens of thousands of dollars in damage. Over the past 10 years, the average flood claim has amounted to over $33,000. Flood insurance is the best way to protect yourself from devastating financial loss.
Flood insurance is available to homeowners, renters, condo owners/renters, and commercial owners/renters. Costs vary depending on how much insurance is purchased, what it covers, and the property's flood risk.
All policy forms provide coverage for buildings and contents. However, you might want to discuss insuring personal property with your agent, since contents coverage is optional. Typically, there's a 30-day waiting period—from date of purchase—before your policy goes into effect. That means now is the best time to buy flood insurance.
Insurance for a Business Property Risk >>
As a business owner, you know that protecting your building and your contents is vital to its survival. Your business is either in a high-risk or moderate-to-low risk area and insurance premiums vary accordingly.
Moderate-to-Low Risk
Most commercial buildings in a moderate-to-low risk area qualify for coverage
at a preferred rate. Preferred Risk Policy premiums are the lowest premiums
available through the NFIP, offering building and contents coverage for one low
price. You can also opt for Contents Only coverage, if you prefer. Premiums
start as low as $550 per year for both Building and Contents, while Contents
Only coverage starts at $145 per year. Commercial coverage gives you up to
$500,000 of insurance to protect your building and up to $500,000 to protect
its contents.
If you don't qualify for a Preferred Risk Policy, a standard rated policy is still available. Even though flood insurance isn't federally required, nearly 25% of all NFIP flood claims occur in moderate-to-low risk areas.
High-Risk
If you live in a high-risk area, a standard rated policy is the only option for
you. It offers separate building and contents coverage.
Flood insurance premiums are calculated based on factors such as:
If your commercial property is in a high-risk flood area and you have a mortgage from a federally regulated or insured lender, you are required to purchase a flood insurance policy.
Find out about Policy Rates >>
Learn your risk, estimate your premium and find an agent, by taking Your Risk Profile.
Below, you'll find a sampling of policy premiums for different amounts of coverage based on the latest rates for May 2008.
If you have any additional questions or are ready to purchase flood insurance, you can contact an agent.
Moderate-to-Low Risk Areas
NONRESIDENTIAL: Preferred Risk Policy
(ZONES B, C, X)
(PRE-/POST-FIRM)
A nonresidential policy, based on preferred rates, provides qualified
structures in moderate-to-low risk areas with two types of coverage: Building
& Contents and Contents Only.
|
Building &
Contents |
Contents Only1,4 |
||||
|
Coverage |
Annual Premium2,3 |
Coverage |
Annual Premium2 |
||
|
|
Without Basement
or Enclosure |
With Basement or
Enclosure |
|
Contents Above
Ground (more than one floor) |
All Other
Locations (basement only not eligible) |
|
$50,000/$50,000 |
$550 |
$880 |
$50,000 |
$145 |
$330 |
|
$100,000/$100,000 |
$880 |
$1,513 |
$100,000 |
$220 |
$500 |
|
$150,000/$150,000 |
$1,155 |
$2,035 |
$150,000 |
$295 |
$670 |
|
$200,000/$200,000 |
$1,430 |
$2,420 |
$200,000 |
$370 |
$840 |
|
$250,000/$250,000 |
$1,650 |
$2,750 |
$250,000 |
$445 |
$1,010 |
|
$300,000/$300,000 |
$1,870 |
$3,080 |
$300,000 |
$520 |
$1,180 |
|
$350,000/$350,000 |
$2,035 |
$3,410 |
$350,000 |
$595 |
$1,350 |
|
$400,000/$400,000 |
$2,200 |
$3,685 |
$400,000 |
$670 |
$1,520 |
|
$450,000/$450,000 |
$2,365 |
$3,961 |
$450,000 |
$745 |
$1,690 |
|
$500,000/$500,000 |
$2,530 |
$4,235 |
$500,000 |
$820 |
$1,860 |
1 Add the $50.00 Probation Surcharge, if applicable.
2 Premium includes Federal Policy Fee of $13.00.
3 Premium includes ICC premium fee of $6.00. Deduct this amount if
the risk is a condominium unit.
4 Contents-only policies are not available for contents located in
basement only.
Note: All nonresidential buildings, including nonresidential condominium buildings, are eligible for the Preferred Risk Policy. Individual nonresidential condominium units are only eligible for Contents Only coverage. In addition, individual residential condominium unit owners in nonresidential condominium buildings are only eligible for Contents Only coverage. The deductibles apply separately to building and contents. Building deductible, $1,000. Contents deductible, $1,000.
Note: Replacement Cost Coverage is not available for the building or contents. All claims will be settled using Actual Cash Value (depreciated value). Business interruption is NOT an available coverage in the National Flood Insurance Program.
NONRESIDENTIAL: Standard Rated Policy
(ZONES B, C, X)
(PRE-/POST-FIRM)
A nonresidential policy, based on standard rates, for moderate-to-low risk
areas offers three types of coverage: Building & Contents, Building Only,
and Contents Only.
|
Building &
Contents |
Building Only |
Contents Only |
|||
|
Coverage |
Annual Premium1 |
Coverage |
Annual Premium1 |
Coverage |
Annual Premium2 |
|
$100,000/$50,000 |
$1,266 |
$50,000 |
$411 |
$50,000 |
$520 |
|
$200,000/$100,000 |
$2,359 |
$100,000 |
$781 |
$100,000 |
$1,005 |
|
$300,000/$200,000 |
$3,269 |
$200,000 |
$1,389 |
$200,000 |
$1,705 |
|
$400,000/$300,000 |
$3,909 |
$300,000 |
$1,599 |
$300,000 |
$2,135 |
|
$500,000/$400,000 |
$4,547 |
$400,000 |
$1,809 |
$400,000 |
$2,565 |
|
$500,000/$500,000 |
$4,977 |
$500,000 |
$2,017 |
$500,000 |
$2,995 |
1 Includes a Federal Policy Fee of $35 and ICC Premium.
2 Includes a Federal Policy Fee of $35 only.
3 Higher deductible limits are available, up to $50,000 for
Non-Residential properties.
The following criterion was used for calculating example premiums: Pre-FIRM, single family structure, no basement or enclosures, $1,000 deductible building and $1,000 deductible contents. Note: if your community participates in the CRS, your premium may be even lower.
The Community Rating System (CRS) is a voluntary incentive program that recognizes and encourages community floodplain management activities that exceed the minimum NFIP requirements. As a result, flood insurance premium rates are discounted to reflect the reduced flood risk resulting from the community actions. To learn more about CRS and to see if your community participates, go to FEMA’s CRS Web page, at http://www.fema.gov/business/nfip/crs.shtm.
Buildings that are Post-FIRM, require the use of an elevation certificate for rating. Please contact a licensed insurance agent for further information.
Note: Replacement Cost Coverage is not available for nonresidential building or contents. All claims will be settled using Actual Cash Value (depreciated cost). Business interruption is NOT an available coverage in the National Flood Insurance Program.
High-Risk Areas
NONRESIDENTIAL: Standard Rated Policy (A
Zones)
(PRE-FIRM)
A nonresidential policy, based on standard rates, for high-risk areas offers
three types of coverage: Building & Contents, Building Only, and Contents
Only.
|
Building &
Contents |
Building Only |
Contents Only |
|||
|
Coverage |
Annual Premium1 |
Coverage |
Annual Premium1 |
Coverage |
Annual Premium2 |
|
$100,000/$50,000 |
$1,750 |
$50,000 |
$525 |
$50,000 |
$845 |
|
$200,000/$100,000 |
$3,468 |
$100,000 |
$940 |
$100,000 |
$1,655 |
|
$300,000/$200,000 |
$5,923 |
$200,000 |
$1,848 |
$200,000 |
$2,970 |
|
$400,000/$300,000 |
$8,073 |
$300,000 |
$2,988 |
$300,000 |
$3,980 |
|
$500,000/$400,000 |
$10,208 |
$400,000 |
$4,128 |
$400,000 |
$4,990 |
|
$500,000/$500,000 |
$11,218 |
$500,000 |
$5,253 |
$500,000 |
$6,000 |
1 Includes a Federal Policy Fee of $35 and ICC Premium.
2 Higher deductible limits are available, up to $50,000 for
Non-Residential properties.
The following criterion was used for calculating example premiums: Pre-FIRM, single family structure, no basement or enclosures, $2,000 deductible building and $2,000 deductible contents. Note: if your community participates in the CRS, your premium may be even lower.
The Community Rating System (CRS) is a voluntary incentive program that recognizes and encourages community floodplain management activities that exceed the minimum NFIP requirements. As a result, flood insurance premium rates are discounted to reflect the reduced flood risk resulting from the community actions. To learn more about CRS and to see if your community participates, go to FEMA’s CRS Web page, at http://www.fema.gov/business/nfip/crs.shtm.
Buildings that are Post-FIRM, require the use of an elevation certificate for rating. Please contact a licensed insurance agent for further information.
Note: Replacement Cost Coverage is not available for nonresidential building or contents. All claims will be settled using Actual Cash Value (depreciated cost). Business interruption is NOT an available coverage in the National Flood Insurance Program.
NONRESIDENTIAL: Standard Rated Policy for
Coastal Areas (V ZONES)
(PRE-FIRM)
A nonresidential policy, based on standard rates, for coastal high-risk areas
offers three types of coverage: Building & Contents, Building Only, and
Contents Only.
|
Building &
Contents |
Building Only |
Contents Only |
|||
|
Coverage |
Annual Premium1 |
Coverage |
Annual Premium1 |
Coverage |
Annual Premium2 |
|
$100,000/$50,000 |
$2,280 |
$50,000 |
$660 |
$50,000 |
$1,105 |
|
$200,000/$100,000 |
$4,885 |
$100,000 |
$1,210 |
$100,000 |
$2,175 |
|
$300,000/$200,000 |
$11,055 |
$200,000 |
$2,745 |
$200,000 |
$5,505 |
|
$400,000/$300,000 |
$18,415 |
$300,000 |
$5,585 |
$300,000 |
$10,025 |
|
$500,000/$400,000 |
$25,760 |
$400,000 |
$8,425 |
$400,000 |
$14,545 |
|
$500,000/$500,000 |
$30,280 |
$500,000 |
$11,250 |
$500,000 |
$19,065 |
1 Includes a Federal Policy Fee of $35 and ICC Premium.
2 Higher deductible limits are available, up to $50,000 for
Non-Residential properties.
The following criterion was used for calculating example premiums: Pre-FIRM, single family structure, no basement or enclosures, $2,000 deductible building and $2,000 deductible contents. Note: if your community participates in the CRS, your premium may be even lower.
The Community Rating System (CRS) is a voluntary incentive program that recognizes and encourages community floodplain management activities that exceed the minimum NFIP requirements. As a result, flood insurance premium rates are discounted to reflect the reduced flood risk resulting from the community actions. To learn more about CRS and to see if your community participates, go to FEMA’s CRS Web page, at http://www.fema.gov/business/nfip/crs.shtm.
Buildings that are Post-FIRM, require the use of an elevation certificate for rating. Please contact a licensed insurance agent for further information.
Note: Replacement Cost Coverage is not available for nonresidential building or contents. All claims will be settled using Actual Cash Value (depreciated cost). Business interruption is NOT an available coverage in the National Flood Insurance Program.
Find Out What's Covered >>
Learn your risk, and find an agent, by taking Your Risk Profile.
Flood insurance policies cover physical damage to your property and possessions. You can use the following list as a general guide to what is and isn't covered or simply refer to the Summary of Coverage (PDF 108K) to help you better understand your policy and coverage.
Building Property
Personal Contents Property
What's Not Covered:
Coverage is limited in basements regardless of zone or date of construction. It's also limited in areas below the lowest elevated floor, depending on the flood zone and date of construction. These areas include:
Make sure to ask your agent for additional details on your basement coverage.
Note:
Adobe Reader is required to download PDF documents. Download the Free Adobe
Reader.
Read Understanding the Basics >>
Learn your risk, and find an agent, by taking Your Risk Profile.
By now, you probably know that only flood insurance covers flood damage, but you probably don't know all of the details. Here are a few of the more frequent terms:
Insurance Agent
Flood insurance can only be purchased through an insurance agent; you cannot
buy it directly from the federal government. If your local insurance agent is
unfamiliar with the NFIP you can:
Coverage
As with any other type of insurance, it's important to know what your policy
does and doesn't cover. For example, damage caused by a sewer backup is only
covered by flood insurance if it's a direct result of flooding. The damage is
not covered if the backup is caused by some other problem. For a complete
summary of coverage, go to What's Covered.
Deductible
Deductibles apply separately to building and contents with different amounts to
choose from. Like other insurance plans, a higher deductible will lower the
premium you pay, but will also reduce your claim payment. Your mortgage lender
can also set a maximum amount for your deductible.
Mandatory Requirements
Homes and businesses with mortgages from federally regulated or insured lenders
in high-risk flood areas are required to have flood insurance. While flood
insurance is not federally required if you live in a moderate-to-low risk flood
area, it is still available and strongly recommended.
Rates
The NFIP, a federal program, offers flood insurance, which can be purchased
through most leading insurance companies. Rates are set and do not differ from
company to company or agent to agent. These rates depend on several factors
including the date and type of construction of your home, along with your
area's level of risk. All premiums include a Federal Policy Fee and ICC
Premium.
30-Day Waiting Period
There is typically a 30-day waiting period—from date of purchase—before a new
flood policy goes into effect. Here are the only exceptions:
Payment
Payment must be made for the full year's premium, unless your agent or company
provides that independently. The National Flood Insurance Program accepts check
and credit card payments (i.e. American Express, VISA, MasterCard). Coverage
will not be effective until full payment is received.
More Questions for Your Agent >>
Learn your risk, and find an agent, by taking Your Risk Profile.
Before your insurance agent provides you with a quote, he or she may ask you for an Elevation Certificate - a certificate that verifies the elevation of your house compared to the ground - especially if your property is in a high-risk area.
It's also valuable to talk with your real estate agent about market and home conditions. By doing so, you'll be able to make better decisions for your business.
Be proactive when it comes to purchasing insurance. Ask your insurance agent the following questions:
Use the Agent Locator >>
Learn your risk, and find an agent, by taking Your Risk Profile.
Being prepared for a flood can not only help keep your family safe, it can also help minimize potential flood damage and accelerate recovery efforts.
Along with flood insurance, you can also protect yourself by safeguarding your home and possessions, developing a family emergency plan, and understanding your policy.
Learn how to deal with a flood, both before and after it happens, right now.
Prepare Yourself Before a Flood >>
Learn your risk, and find an agent, by taking Your Risk Profile.
After getting flood insurance, there are several things you can do to minimize losses in your home and ensure your family’s safety.
1. Safeguard your possessions.
Create a personal “flood file” containing information about all your
possessions and keep it in a secure place, such as a safe deposit box or
waterproof container. This file should have:
2. Prepare your house.
3. Develop a family emergency plan.
For more information on emergency preparation, talk to your insurance agent or visit Ready.gov.
Stay Safe During a Flood >>
Learn your risk, and find an agent, by taking Your Risk Profile.
Here’s what you can do to stay safe during a flood:
Start Recovering After a Flood >>
Learn your risk, and find an agent, by taking Your Risk Profile.
As soon as floodwater levels have dropped, it’s time to start the recovery process. Here’s what you can do to begin restoring your home.
Learn How to File Your Claim >>
Learn your risk, and find an agent, by taking Your Risk Profile.
You'll be able to file your flood insurance claim by following these three steps:
STEP ONE:
After experiencing a flood, contact your agent or insurance company to file a
claim. An adjuster should contact you within a few days of filing your claim.
If you do not hear from an adjuster, you can contact your insurance agent or
company again. Make sure you have the following information handy:
STEP TWO:
Separate damaged from undamaged property. Your adjuster will need evidence of
the damage to your home and possessions to prepare your repair estimate.
STEP THREE:
Your adjuster will provide you a Proof of Loss form—your official claim for
damages. You’ll need to file this claim with your insurance company within 60
days of the flood. This document substantiates the insurance claim and is
required before the National Flood Insurance Program (NFIP) or insurance
company can make payment.
You'll receive your claim payment after you and the insurer agree on the amount of damages and the insurer has your complete, accurate, and signed Proof of Loss form. If major catastrophic flooding occurs, it may take longer to process claims and make payments because of the sheer number of claims submitted.
Find out how to file your claim now [PDF 78K].
Note:
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Learn your risk, and find an agent, by taking Your Risk Profile.
Rebuilding Resources
Community Rebuilding Resources
Removing Mold from Your Home
Dealing with Mold and Mildew in Your
Flood Damaged Home
After natural disasters such as
hurricanes, tornadoes, and floods, excess moisture and standing water
contribute to the growth of mold in homes and other buildings.
Be aware that mold may be present
and may be a health risk for your family, if your home has water damage due to:
The U.S. Environmental Protection
Agency website contains information on mold cleanup and remediation in
homes, schools and other large commercial buildings.
The Centers for Disease
Control and Prevention website includes general background information
about mold health hazards and mold safety recommendations.
Please note: Internet links are provided where available. Where a FEMA publication number is shown, documents may be ordered from the FEMA Publications Warehouse:
This book and brochure provide guidance to homeowners to proactively protect their home from flooding.
Find out how to care for your safety after a disaster
Your first concern after a disaster is your family’s health and safety. You need to consider possible safety issues and monitor family health and well-being.
Check for injuries. Do not attempt to move seriously injured persons unless they are in immediate danger of death or further injury. If you must move an unconscious person, first stabilize the neck and back, then call for help immediately.
How Do I Get Food and Water?
The American Red Cross and other
volunteer agencies will provide you with food, water and clothing. Listen to
your radio or watch local media for the location of the nearest volunteer
agency facility.
There are also sources of water in
your home that you may have not thought of. For example, your hot water heater
is an excellent source of water. Turn off the power that heats your tank and
let it cool. When you want water, place a container underneath and open the
drain valve on the bottom of the tank.
How Do I Find a Place to Stay?
For immediate housing needs, the American Red Cross and other
volunteer agencies set up shelters for people who cannot return to their homes.
Listen to your radio or watch local media for the location of the nearest
volunteer agency facility.
For health and space reasons, pets
are not permitted in public emergency shelters. Contact the emergency
management office or your local animal shelter or humane society to see if
there is a shelter set-up to take pets in an emergency.
For those who have longer-term
housing needs, FEMA offers several types of assistance, including services and
grants to help people repair their homes and find replacement housing.
To be eligible:
Apply for assistance
Search for information
about housing rental resources
Don't return to your flood-damaged home before the area is declared to be safe by local officials. Returning home can be both physically and mentally challenging. Above all, use caution.
Check for injuries. Do not attempt to move seriously injured persons unless they are in immediate danger of death or further injury. If you must move an unconscious person, first stabilize the neck and back, then call for help immediately.
Walk carefully around the outside and check for loose power lines, gas leaks, and structural damage. If you have any doubts about safety, have your residence inspected by a qualified building inspector or structural engineer before entering.
Do not enter if:
When you go inside your home, there are certain things you should and should not do. Enter the home carefully and check for damage. Be aware of loose boards and slippery floors. The following items are other things to check inside your home:
File an Insurance Claim
The emotional toll that disaster brings can sometimes be even more
devastating than the financial strains of damage and loss of home, business, or
personal property.
Children and older adults are of special concern in the aftermath of disasters. Even individuals who experience a disaster “second hand” through exposure to extensive media coverage can be affected.
Contact local faith-based organizations, voluntary agencies, or professional counselors for counseling. Additionally, FEMA and state and local governments of the affected area may provide crisis counseling assistance.
When adults have the following signs, they might need crisis counseling or stress management assistance:
The following are ways to ease disaster-related stress:
Learn how to clean up after a disaster.
Information and Guidance on Building Safer
Rebuilding homes or businesses after a disaster is the right time to
incorporate techniques to prevent future disaster damages. The following
resources provide in-depth information on the destructive forces of certain
hazards and techniques for building disaster-resistant
structures. Additional resources, free publications, and design guidance
can be found through the Building Science Branch.
This catalog contains a listing with brief descriptions of publications and courses developed by the Building Science Branch of FEMA’s Mitigation Directorate. Publications include recovery advisories (hurricane and tornado), Mitigation Assessment Team (MAT) reports (hurricanes and tornadoes), natural hazard Risk Management Series (RMS) publications, technical bulletins, and training courses. The catalog also notes how the documents can be obtained, either online for downloading or through FEMA's Publications Warehouse. Click here for the catalog.
Fact Sheets
Information and Guidance on Building Safer
Rebuilding homes or businesses after a disaster is the right time to
incorporate techniques to prevent future disaster damages. The following
resources provide in-depth information on the destructive forces of certain
hazards and techniques for building disaster-resistant
structures. Additional resources, free publications, and design guidance
can be found through the Building Science Branch.
This catalog contains a listing with brief descriptions of publications and courses developed by the Building Science Branch of FEMA’s Mitigation Directorate. Publications include recovery advisories (hurricane and tornado), Mitigation Assessment Team (MAT) reports (hurricanes and tornadoes), natural hazard Risk Management Series (RMS) publications, technical bulletins, and training courses. The catalog also notes how the documents can be obtained, either online for downloading or through FEMA's Publications Warehouse. Click here for the catalog.
The FEMA How-To Series was developed by the Building Science Branch to instruct property owners and contractors about construction techniques to protect your property, home or business from disaster with short, easy-to-understand pamphlets. The pamphlets provide information on a range of hazards, including fire, flooding, earthquakes, and high winds.
FEMA’s Best Practices and Case Studies Portfolio is a web-based repository of stories about individuals who avoided losses and damages during hazard events thanks to sound mitigation planning and projects. The portfolio shares effective mitigation strategies and practices to increase public awareness and to compel citizens to take action and lessen the impact of disasters.
FEMA’s Mitigation Assessment Team (MAT) assembles quickly to assess the performance of buildings and related infrastructure in the aftermath of disaster. This combination of construction, engineering, and hazard experts determine which construction techniques and materials withstood the forces of the hazard, and which did not. The MAT experts document their findings and recommend building techniques to mitigate future damages in several post-disaster MAT reports.
The National Earthquake Hazards Reduction Program (NEHRP) seeks to mitigate earthquake losses in the United States through research and implementation activities in the fields of earthquake science and engineering. NEHRP is a collaborative effort of FEMA, the National Institute of Standards and Technology, the National Science Foundation, and the U.S. Geological Survey to develop effective practices for earthquake loss reduction, to improve seismic hazard identification and risk assessment methods, and to improve the understanding of earthquakes and their effects. NEHRP develops in-depth guidance documents on earthquake-resistant building and infrastructure design to prevent losses to life and property.
FEMA's Risk Management Series (RMS) provides design guidance for mitigating multihazard events, including manmade disasters. The series provides guidance on how-to reduce physical damage to structural and nonstructural components of buildings and related infrastructure, and to reduce resultant casualties during conventional bomb attacks, chemical, biological, and radiological agents; earthquakes; floods; and high winds.